International law • Consumer rights

Protecting a Ukrainian consumer’s rights in the United States

Client objective

A Ukrainian citizen living in the United States faced a recurring defect in purchased jewellery and the seller refused replacement.

What we did

We researched the applicable consumer-protection framework and prepared a legally reasoned written claim to the seller.

Result

Following the legal claim, the client’s rights were restored and the defective item was replaced.

Related practice: International law