Client objective
A Ukrainian citizen living in the United States faced a recurring defect in purchased jewellery and the seller refused replacement.
A Ukrainian citizen living in the United States faced a recurring defect in purchased jewellery and the seller refused replacement.
We researched the applicable consumer-protection framework and prepared a legally reasoned written claim to the seller.
Following the legal claim, the client’s rights were restored and the defective item was replaced.
Related practice: International law